Creating Better Customer Experiences During Difficult Times

You, Oracle CX & Monad

In these times of transition, business looks nothing like it used to. But that doesn’t mean you can’t turn your customers into raving fans. The experience economy is here, with customers looking at the way you do business with them, into why they do business with you. It’s time to connect your data, intelligence, and experience and set your business apart.

But how do you deliver on huge expectations at a scale that works for your business, all while keeping customers’ changing needs in mind? Using Oracle Customer Experience (CX) and Monad. Cost effective, with the ability to create personalized, agile, and transparent service experiences, we can help you build a customer experience system designed to deliver consistent, high level service to every one of your customers.

An Oracle Gold Partner, Monad has used our expertise to implement Oracle CX solutions for companies of all sizes, from start-ups to global brands.

Let us work with you to effectively use predictive analytics to create targeted sales pipelines, successful marketing management, and provide the user experience to keep existing customers happy. Oracle CX and Monad can be most powerful ally in gaining and keeping customers, even after our lives settle back down.

MONAD & ORACLE Customer Experience (CX)

The expectation of what companies need to offer customers right out of the box has changed. No matter your industry or size, delivering on these expectations is possible, even in changing circumstances. We can help you form the right strategy and find the appropriate Oracle applications which let you adapt to the ever-changing market, allowing you to start off on the right foot.

Monad has proven experience delivering Oracle customer experience solutions for companies as small as a few employees to large financial institutions and global entertainment brands. We’ve seen every situation imaginable, so we can help you make it through the tough times.

Now imagine putting that experience put to work for your small business. Monad can nimbly apply Oracle CX to deliver powerful return on investment for you and help you meet your compliance needs.

  • Personalize your e-commerce experience
  • Provide omni-channel support for users
  • Arm your sales team with up to the minute knowledge
  • Suggest the right products, the right time to customers
  • Know there’s a problem before your customers do

GET THE EDGE: EXPERTLY APPLIED ORACLE CX

Customer Experience Management sounds like a buzzword, but with Oracle CX, it is very real—putting data and easy-to-use interfaces into action. Monad will consult with you to determine what will make the greatest impact for your business, both now and for the future.

Contact us, and we can jointly develop the right plan and proof of concept. Our goal is to give you the edge, so that your company and its customers experience a difference that is real—and measurable.

IS MONAD RIGHT FOR ME?

An Oracle Gold Partner, Monad has served customers ranging from startup businesses to global enterprises. Whatever your size or your company goals, Monad has the experience to meet your business complexity needs. With a diverse team of experts who have led the field for over a decade, we have served across the private and public sector, encountering and solving business needs just like yours.

We can help you use the flexibility of today’s Oracle solutions to fit a wide array of industries and public sector needs.

  • Automotive
  • Communications
  • Consumer Goods
  • Corporate Banking
  • Government
  • Hospitality
  • Human Resources
  • Insurance
  • High-Tech & Manufacturing
  • Retail Banking
  • Securities, Investments & Wealth Management

Contact Monad today. Ask about other clients of your size in markets just like yours. You will be surprised to learn that Monad and Oracle have a solution for you.

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Proof of Concept

CUSTOMER EXPERIENCE ROI

In using Monad, clients easily meet their compliance needs, increase customer engagement, and improve their marketing, sales, and bottom line revenue. How can your small to medium business affordably use Oracle CX? Contact Monad today to explore no obligation “Proof of Concept” with our experts. Discover what a solution can do for you and how it might improve your bottom line.

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