Automate Your Customer Experiences

With Oracle Intelligent Advisor, automate online self-services like never before. Count on Oracle Gold Partner, Monad Solutions, to implement the right customer experiences for your business.

Personalize the User Experience

Oracle Customer Experience (CX) features Intelligent Advisor to provide agile, personalized self-service to your customers, employees and partners. This flexible, cloud-enabled solution delivers customer journeys that automate help, policies and even complex calculations.

As a top-ranked Oracle Gold Partner, Monad Solutions can design and implement the right fit for your company—and target rapid ROI.

Choose an Intelligent Adventure

Create mobile-friendly self-service apps with Oracle Intelligent Advisor. Automate and simplify online experiences. Collect customer data easily and elegantly. Monad can help you to pick the right solution for your business. Explore these flexible packages.

Basic Up to 10 “interview” screens for web visitors Collects 50 datapoints per visitor Generates 1 custom PDF or RTF per visitor Automates explanations of policy decisions More.. Maintenance services Basic →

Premier Basic plus 15 interview screens for web and portal visitors Collects 75 datapoints 2 custom PDF/RTF More.. Maintenance training 8 hours customization, policy decisions Live agent assist, helping online users complete web interview sessions Data integrations for personalized experiences Automated knowledge to help agents Premier →

Professional Premier plus 25 screens 100 datapoints 3 PDF/RTF Includes mobile configuration services More.. Premier benefits, plus… Tailored policy set-up Advanced tech design Advanced expert oversight Extra support hours Professional →

Comprehensive Professional plus 40 screens 150 datapoints 4 PDF/RTF Includes mobile app customization More.. Professional benefits, plus… Specialized policy set-up On-staff lead architect Senior-level expert oversight Comprehensive →

HOW TO GET INTELLIGENT

Personalized self-service on any mobile device can change your business and your brand overnight. Monad can deliver a tailored customer experience—quickly and affordably.

Get Started →

WHY NOW

The world changed overnight. Living and working virtually calls for 100% virtual experiences. Companies of every size must go beyond shopping carts and simple helpdesks. Your customers, job applicants, employees, and partners need engagement and care from end to end.

Oracle Intelligent Advisor is a dynamic solution that engages and solves problems. Flexible options for implementation by Eclat can help you adapt to the “new normal.”

• Personalize every customer experience
• Adapt to web and mobile devices
• Give instant answers to complex policy decisions
• Equip your live agents with automated knowledge

Go Monad →

THE EDGE, EXPERTLY APPLIED

Customer Experience Management sounds like a buzzword, but with Oracle CX, it is very real—putting data and easy to use interfaces into action. Monad will consult with you to determine what will make the greatest impact for your business.

Contact us, and we can jointly develop the right plan and proof of concept. Our goal is to give you the edge, so that your company and its customers experience a difference that is real—and measurable.

Get Real →

GO FOR THE GOLD

An Oracle Gold Partner, Monad serves customers from startup businesses to global enterprises, Whatever your size, Monad has the experience to answer every level of complexity. Our diverse team of experts apply decades of implementation skills across industries just like yours.

From private to public sector, small business to large institutions, Monad knows how to make Oracle work for you.

• Automotive
• Communications
• Consumer Goods
• Corporate Banking
• Government
• Hospitality
• Human Resources
• Insurance
• High-Tech & Manufacturing
• Retail Banking
• Securities, Investments & Wealth Management

Contact Monad today. Ask about other clients of your size in markets just like yours. You will be surprised to learn that Monad and Oracle have a solution for you.

Contact Us →