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Support

Monad Solutions is able to provide deep expertise and knowledge to supplement your Oracle Policy Automation team with our Helpdesk Support service.

Our world-leading experts will be on-hand to help clients answer any question regarding OPA as a coherent single point of contact, are available through multiple channels and able to offer the following services:

  • Troubleshooting, escalation and specialist help
  • Architecture and design advice
  • OPA tips and tricks
  • Hosting OPA information sessions
  • Technical / OPA upgrade advice

With a dedicated staff based in several offices around the globe, the Monad Helpdesk Support Service is available in three packages; Standard, Gold and Platinum:

  • Standard Support available during local business hours only
  • Gold-Level Support available during extended local business hours and Saturdays
  • Platinum-Level Support available 24 hours a day, 7 days a week

Please contact us for more details about this unique service.

  • Consulting
  • Fixed Scope Offerings
  • Implementation
  • Support
  • OPA Upgrade and Migration Services

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