Integrated Eligibility

Unlock the Benefits of Integrated Eligibility Systems Our tailored solutions offer a path to seamlessly migrate existing applications or deploy new modules in order to improve performance, align with current investments, as well as increase transparency and cost efficiency. Our methodology enables them to redirect resources towards enhancing features and transforming beneficiaries’ lives – all […]

Oracle Cloud Infrastructure

Oracle Cloud Infrastructure Contact us Monad is a trusted provider of Oracle Cloud Infrastructure (OCI) solutions. Our mission is to help businesses like yours achieve their digital transformation goals by leveraging the power of the cloud.   With our team of certified Oracle experts and a deep understanding of the OCI platform, we offer a […]

Oracle Intelligent Advisor

Empower Customers & Automate Complex Decisions Monad maximizes the potential of Oracle Intelligent Advisor for its clients, enabling them to use the tool to provide personalized self-service guidance to customers, equip agents with the ability to deliver customized and consistent support, and embed intelligent decision-making into their processes for increased accuracy, automation, and compliance. Contact […]

Oracle HCM

Optimize Your Human Capital with Oracle Ready to capitalize on the continuous innovation and transformative power of Oracle HCM?   Our experts can help. Contact Us Upgrade to Redwood UI before Responsive UI support ends to maintain optimal functionality. Avoid Redwood Pitfalls with Our Zero-Dollar Impact Evaluation Get Yours Free Now! Days Hours Minutes Seconds […]

Customer Experience (CX)

Experience a Revolution in Customer Relationships A Comprehensive Suite of Interconnected Applications Transcending Traditional CRM Equip Your Business to Provide Unsurpassed Customer Experiences at Every Stage, From Initial Engagement to Long-Term Retention and Beyond. Unleash the Power of Sophisticated Technology with CX Cloud for Unrivaled Customer Engagement and Loyalty. Let’s Start Talking Specializing in Oracle […]

Oracle Cloud Applications

Oracle Cloud Applications Contact us Elevate Your Customer Journey with Oracle Intelligent Advisor and Innovative Customer Experience Solutions Building a Strong Foundation for Your Business with Our Comprehensive Infrastructure Solutions Learn more about our core offerings Maximize your business with Oracle CX Cloud Our team of customer experience specialists are committed to helping businesses like […]

Universal Studios

Featured Successes Universal Studios Services:• Employee Management• Oracle Service Cloud (CX) SaaS• Case Management System (CMS) Universal Studios provides world-renowned customer experiences to over 50 million people annually from around the globe attracted by exceptional entertainment experiences. Powered by Universal’s 2,000+ thematic performers and characters and a focus on positive and professional customer relationships is […]

SCANA Energy

Featured Successes SCANA Energy Services:• Oracle Intelligent Advisor• Policy Automation• Calculation• Business Rule Engine SCANA Energy provides natural gas utility services throughout the Southeastern United States. Modernization of SCANA’s account value processing was necessary to reduce the routine delays and errors encountered by required monthly updates to account calculations. To avoid experiencing further potential losses […]

State of Tennessee

Featured Successes State of Tennessee Services:• Oracle Intelligent Advisor• Oracle Service Cloud (CX) SaaS• Policy Automation• Case Management System (CMS) The State of Tennessee relies on Monad Solutions to create and maintain their TEDS (Tennessee Eligibility Determination System) Medicaid Eligibility Solution. Specialists in Oracle Policy Automation (OPA) and Oracle Intelligent Advisor, Monad Solutions automated Tennessee’s […]

State of Vermont

Featured Successes State of Vermont Services:• Oracle Intelligent Advisor• Policy Automation• Business Rule• Knowledge Management Vermont’s Department of Health and Human Services maintains a massive legislative base to support social service healthcare programs that benefit nearly 25% of the population. To automate Medicaid and CHIP enrollment programs, Vermont turned to Monad Solutions. Monad created a […]

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