Case Management

Take Your Integrated Eligibility Case Management to the Next Level

A client-focused solution for public assistance and social welfare programs, designed to streamline case management and transform outcomes.

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Improve outcomes and streamline case management

Empower agencies to streamline case management, increase worker efficiency and better serve families, while reducing costs and error rates.

Improve customer satisfaction

Streamline case management to accept input for multiple programs with an integrated intake process and by automating eligibility assessment.

Scalable and flexible

It can be implemented across programs, agencies and departments, helping to lower total cost of ownership.

Reduce costs

Streamlined workflow, easy-to-maintain rules, automated processes, lower error rates and multi-program support contribute to lowering agency costs.

Built-in compliance and Multi-program support

This integrated eligibility solution comes with pre-configured MAGI rules and includes support for programs such as SNAP, TANF and Medicaid.

Holistic view of
family needs

Allow human services professionals to view the needs of a family holistically, across multiple programs and services they may need.

Automated eligibility determination

The Eligibility Determination and Benefit Calculation (EDBC) process compares case data with policy rules to determine eligibility.

Federal
compliance

Off-the-shelf functionality, including pre-built MAGI rules, automatic application processing, and integration with the Federal Data Services Hub.

Optimization with easy configuration

Built on SOA-based standards and principles, simplifying configuration and maintenance. External components enable fast configuration and updates.