Services:
• Oracle Service Cloud (CX) SaaS
• Oracle Intelligent Advisor (OIA)
• Customer Portal
• PHP Authentication
• JavaScript Widgets

Sandia National Laboratories is a US Federal National Laboratory, employing over 5,000 employees in three states. Experiencing cross-locational human resource issues, they turned to a modern cloud-based Oracle software and the experts from Monad Solutions to create a resolution.

Monad created a complete and remote solution, accessible from any web browser (with authentication) for Sandia employees in every location and on any device. HR interviews, employee assistance, and a dynamic branded customer portal were all developed to complete the solution’s unique features for Sandia’s specific needs. Developed in Agile sprints, Monad ensured that milestones were met on time and in line with quality standards.

Website: https://www.sandia.gov