Services: • Oracle Intelligent Advisor • Oracle Service Cloud (CX) SaaS • Policy Automation • Case Management System (CMS)
The State of Tennessee relies on Monad Solutions to create and maintain their TEDS (Tennessee Eligibility Determination System) Medicaid Eligibility Solution. Specialists in Oracle Policy Automation (OPA) and Oracle Intelligent Advisor, Monad Solutions automated Tennessee’s complex Medicaid policies and created a unified case management system for applications and eligibility determinations.
Monad Solution’s implementation quickly and successfully adapted to COVID-19 changes, automatically re-enrolling any beneficiary who exhausted their Medicaid benefits during the pandemic.
Services: • Oracle Intelligent Advisor • Oracle Service Cloud (CX) SaaS • Policy Automation • Case Management System (CMS)
The State of Tennessee relies on Monad Solutions to create and maintain their TEDS (Tennessee Eligibility Determination System) Medicaid Eligibility Solution. Specialists in Oracle Policy Automation (OPA) and Oracle Intelligent Advisor, Monad Solutions automated Tennessee’s complex Medicaid policies and created a unified case management system for applications and eligibility determinations.
Monad Solution’s implementation quickly and successfully adapted to COVID-19 changes, automatically re-enrolling any beneficiary who exhausted their Medicaid benefits during the pandemic.