Monad maximizes the potential of Oracle Intelligent Advisor for its clients, enabling them to use the tool to provide personalized self-service guidance to customers, equip agents with the ability to deliver customized and consistent support, and embed intelligent decision-making into their processes for increased accuracy, automation, and compliance.
OIA provides a user-friendly interface for authoring rules, which makes it easier to manage complex decision-making processes.
OIA enables customers to receive personalized advice through its self-service capabilities.
OIA provides agents with guidance on how to respond to customer requests, helping to ensure consistent and personalized service.
OIA helps organizations to ensure that their processes are compliant with industry regulations.
OIA provides real-time analytics that help organizations to make data-driven decisions.
OIA can be integrated with other Cloud applications, enabling organizations to streamline their processes and reduce costs.
The OIA platform gives business users the power to configure advice and manage rules - by defining rules and policies in natural language.
We have demonstrated a History of Success Implementing Groundbreaking Solutions for Clients Across Multiple Industries.
Our team of consultants possess an unparalleled level of expertise, combining a deep understanding for Oracle systems with the best user experience practices to create robust customer journey solutions.
With our specialized approach we not only have the capacity to tackle projects beyond what other companies could handle, but also integrate powerful features within existing systems without sacrificing data fidelity as these different departments share information — ultimately leading to seamless experiences that extend throughout every touchpoint.
Unlock powerful customer experience potential without creating disjointed data silos by upgrading your existing systems.
OIA has the potential to greatly enhance your business – and our focus on outcomes ensures that every possible advantage is realized.
Our experienced consultants will empower you with efficient processes, by automating routine and repetitive tasks, OIA can help organizations to work more efficiently, freeing up time and resources for more important tasks.
Monad takes pride in creating lasting relationships with our clients. Our managed services ensure that you will continue to receive the utmost quality of products and customer experience for years ahead.
Our consultants ensure that you’ll get maximum value out of customer experience investments for a long time!
Our Oracle Intelligent Advisor solutions help improve agent efficiency by providing personalized and consistent guidance, leading to faster resolution times and increased customer satisfaction.
By automating decision-making processes, our Oracle Intelligent Advisor solutions help reduce service costs, while maintaining a high level of customer service.
Our solutions provide accurate, consistent and up-to-date information to customers, leading to improved decision-making and greater customer satisfaction.
Our expertise in Oracle Intelligent Advisor helps us to deliver solutions quickly, leading to rapid deployments and faster time-to-market for our clients.
Our Oracle Intelligent Advisor solutions provide customers with self-service capabilities, allowing them to access information and complete transactions anytime, anywhere, leading to increased satisfaction.
Our solutions help provide a personalized, accurate and consistent customer experience, leading to increased customer satisfaction and loyalty.
Corporate Office:
12603 Southwest Freeway, Suite 680 Stafford, TX 77477
Tennessee Office:
424 Church Street, Suite 2000, Nashville, TN 38219
Canada Office:
343 Preston St 11th Floor,
Ottawa Ontario K1S 1N4
Offshore Development Center:
G-2 Crescent Towers Pragathi Nagar, Hyderabad Telangana 500 072 India
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