Featured Successes
JP Morgan Chase
Services:
• Oracle Service Cloud (CX) SaaS
• Case Management System (CMS)
JP Morgan Chase approached Monad Solutions to discuss issues with their employee reporting system servicing over 250,000 employees worldwide. Chase needed a solution focused on ease of use and convenience for quick companywide adoption.
Monad delivered a modern, mobile, cloud-based Case Management System which was fully automated, highly configurable, and user-friendly. Features included advanced report analytics, custom system integrations with other JP Morgan Chase software, and a highly configurable tool for case and service request management. In addition, quality control and rapid prototyping were managed with Monad’s project management and Agile methodology.
Website: https://www.chase.com
Featured Successes
JP Morgan Chase
Services:
• Oracle Service Cloud (CX) SaaS
• Case Management System (CMS)
JP Morgan Chase approached Monad Solutions to discuss issues with their employee reporting system servicing over 250,000 employees worldwide. Chase needed a solution focused on ease of use and convenience for quick companywide adoption.
Monad delivered a modern, mobile, cloud-based Case Management System which was fully automated, highly configurable, and user-friendly. Features included advanced report analytics, custom system integrations with other JP Morgan Chase software, and a highly configurable tool for case and service request management. In addition, quality control and rapid prototyping were managed with Monad’s project management and Agile methodology.
Website: https://www.chase.com
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